Terms of service
What you may do with the product, and what it does not promise.
Not reviewed by counsel. Not in force.
This document has been drafted to describe what the product actually does, and it has not been reviewed by a qualified lawyer. It is published here so that it can be read, checked against the system, and corrected — not so that anybody can rely on it.
Nothing in it takes effect, nothing in it is an agreement, and no date has been set for either. Where it describes a practice, that description is accurate today; where it states a term, that term has not been settled.
If you need any of these in force before contracting — a data processing agreement, usually — say so and you will be told where the review has got to. Write to privacy@taxorch.com.
What you are agreeing to
These terms govern use of the TaxOrch product and this website. They describe what the product does, what it will not do, and where responsibility sits.
Read the disclaimer alongside them. It states the limits of what any answer here can be relied on for, and those limits are part of what you are agreeing to rather than a caveat attached afterwards.
What the product provides
TaxOrch provides decision support: research, computation and draft documents, each carrying the authority it relied on and the versions it was produced against.
It does not provide professional tax advice. It does not file returns. It does not execute payments. It does not post to your books without an accountant approving the entry. These are structural properties rather than settings.
Where its answers apply
Answers are exact only within declared coverage, which is published per jurisdiction including its gaps. Outside that, the product abstains and says so.
A jurisdiction marked beta requires professional review of every figure before it is used. That requirement is part of these terms, not advice about how to use the product.
Your responsibilities
- Review before you act. Every output is a draft until a qualified person has checked it. The review trail exists because that step is real.
- Supply accurate facts. An answer depends on the entity, the tax year and the facts given to it. A clarifying question exists because the answer changes with the response.
- Keep your access secure. Access is role-based and audited; sharing credentials defeats both.
- Use it within the acceptable use policy. That document is part of these terms.
Our responsibilities
- To compute every figure with a deterministic calculator from a versioned dataset, never with a language model.
- To cite a specific locator in a real official document for every legal claim, and to block an answer whose material claims are unsupported.
- To abstain rather than to guess, and to say which of the two is happening.
- To publish coverage including its gaps, and readiness including gates that are not met.
These are the properties the product is built around. They are described here because they are what the product is for, and a term that contradicted one of them would be a term we could not honour.
Availability
No uptime commitment is published, because none has been agreed. Where a service level is needed before contracting, it is a term to settle in writing rather than one to infer from this page.
Fees
Not published. Nothing on this site quotes a price, and no price is implied by anything in these terms.
Intellectual property
You keep everything you put in and everything produced from your data. We keep the product, the corpus, the parameter datasets, the models and the evaluation harness. Nothing here transfers ownership of either to the other.
Liability
To be settled with counsel. This section deliberately does not state a limit, because a liability cap drafted by an engineering team is the single clause on which an unreviewed document is most likely to be both unenforceable and misleading.
Ending it
Either side may end the arrangement. On the way out, the export and deletion paths in the privacy policy apply: your data comes with you, and deletion is an audit-logged path rather than a request.
Changes
Every version carries the date it took effect and a summary of what changed, in the terms a reader would care about. A material change is notified in advance rather than announced afterwards, and continuing to use the product is not treated as agreement to a change that was never sent.
Governing law
To be settled with counsel, alongside the entity details that are not yet published.
How changes will be communicated
- Every version carries the date it took effect, and every earlier version stays reachable at the same address.
- A change is summarised in the terms a reader would care about. “Updated our terms” tells nobody anything and is why change notices go unread.
- A material change is notified to account holders in advance, not announced by a banner after the fact.
- Continuing to use the product is not treated as agreement to a change that was never sent.