Five destinations, and how long each one takes.
Where your message lands and when you can expect an answer, stated before you write it. These are commitments about our own behaviour rather than a contracted service level, and the page says which is which.
Found a vulnerability? security@taxorch.com
Acknowledged within two working days, with an initial assessment and a severity within five. Say so first if the detail is sensitive and an encrypted channel is arranged before you send anything. Do not use a form for this — the address goes to a person.
4 commitments, published in full on the security page, alongside what we ask of you.
Every route, with the wait attached.
A single inbox makes everybody wait the same length of time regardless of what they asked, and tells nobody what that length is. These are the five, the addresses they reach, and what we aim to do.
Sales and pricing
contact@taxorch.comYou want a number, a proposal, or to know whether this fits.
We aim to reply within one working day.
Support
support@taxorch.comSomething is not working, or you need help with a deployment.
We aim to reply within one working day.
Security disclosure
security@taxorch.comYou have found a vulnerability, or you have a question about how something is defended.
Acknowledged within two working days, with an initial assessment and a severity within five.
Press
contact@taxorch.comYou are writing something and need a comment, a fact checked, or a source.
We aim to reply within two working days.
Partnership
contact@taxorch.comYou want to build on it, resell it, or supply jurisdiction data for it.
We aim to reply within five working days.
Entity details
- Trading name
- TaxOrch
- General enquiries
- contact@taxorch.com
- Data protection
- privacy@taxorch.com
TaxOrch · Mujib Road North, Sirajganj 6700, Bangladesh. Registered under a municipal trade licence in Bangladesh; payments are handled by Paddle as merchant of record.
Write to us
Pick the route first — it decides where this lands, how long a reply takes, and which questions are worth asking.
Find out whether your jurisdictions are covered.
Coverage decides whether anything else on this site is worth your time, and it is published per country including the gaps. Ten minutes there can save you a call.
Decision support, not tax advice. A professional reviews before anything is filed.